Privacy Policy

Website Privacy Notice

This privacy notice provides you with details of how we collect and process your personal data through your use of our site By providing us with your data, you warrant to us that you are over 13 years of age.

SortMySpace Ltd is the data controller and we are responsible for your personal data (referred to as “we”, “us” or “our” in this privacy notice).

Contact Details:

SortMySpace Ltd.
85 Great Portland St, London, UK, W1W 7LT
Registered in England & Wales: 05643567

It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at You can also update your preferences using the editing options at the footer of every marketing message sent to you.

Personal data means any information capable of identifying an individual. It does not include anonymised data.

We may process the following categories of personal data about you:

Communication Data that includes any communication that you send to us whether that be through the contact form on our website, through email, text, social media messaging, social media posting or any other communication that you send us. We process this data for the purposes of communicating with you, for record keeping and for the establishment, pursuance or defence of legal claims. Our lawful ground for this processing is our legitimate interests which in this case are to reply to communications sent to us, to keep records and to establish, pursue or defend legal claims.

Customer Data that includes data relating to any purchases of goods and/or services such as your name, title, billing address, delivery address email address, phone number, contact details, purchase details and your card details. We process this data to supply the goods and/or services you have purchased and to keep records of such transactions. Our lawful ground for this processing is the performance of a contract between you and us and/or taking steps at your request to enter into such a contract.

User Data that includes data about how you use our website and any online services together with any data that you post for publication on our website or through other online services. We process this data to operate our website and ensure relevant content is provided to you, to ensure the security of our website, to maintain back- ups of our website and/or databases and to enable publication and administration of our website, other online services and business. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business.

Technical Data that includes data about your use of our website and online services such as your IP address, your login data, details about your browser, length of visit to pages on our website, page views and navigation paths, details about the number of times you use our website, time zone settings and other technology on the devices you use to access our website. The source of this data is from our analytics tracking system. We process this data to analyse your use of our website and other online services, to administer and protect our business and website, to deliver relevant website content and advertisements to you and to understand the effectiveness of our advertising. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business and to grow our business and to decide our marketing strategy.

Marketing Data that includes data about your preferences in receiving marketing from us and our third parties and your communication preferences. We process this data to enable you to partake in our promotions such as competitions, prize draws and free give-aways, to deliver relevant website content and advertisements to you and measure or understand the effectiveness of this advertising. Our lawful ground for this processing is our legitimate interests which in this case are to study how customers use our products/services, to develop them, to grow our business and to decide our marketing strategy.

• We may use Customer Data, User Data, Technical Data and Marketing Data to deliver relevant website content and advertisements to you (including Facebook adverts or other display advertisements) and to measure or understand the effectiveness of the advertising we serve you. Our lawful ground for this processing is legitimate interests which is to grow our business. We may also use such data to send other marketing communications to you. Our lawful ground for this processing is either consent or legitimate interests (namely to grow our business).

Sensitive Data

If you subscribe to our newsletter or download any of our resources, we do not collect any Sensitive Data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. We do not collect any information about criminal convictions and offences.

For customers that we work with (whether in person or virtually), we may need to collect some of the following sensitive data about you. This is to be able to deliver a service that is tailored to your lifestyle and personal needs or goals. Sensitive data may include race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, information about your physical and mental health as well as details about other relevant individuals sharing your environment with you (such as family member’s names, ages of children etc).

We require your explicit consent for processing sensitive data, so when you submit your details, we will send you a further communication asking for you to confirm your consent to this processing.

Where we are required to collect personal data by law, or under the terms of the contract between us and you do not provide us with that data when requested, we may be unable to perform the contract (for example, to deliver goods or services to you). If you don’t provide us with the requested data, we may have to cancel a product or service you have ordered but if we do, we will notify you at the time. NB: Sensitive data is not compulsory for us to perform a contract but if you share such information it could enhance your experience working with us (virtually or in person).

We will only use your personal data for a purpose it was collected for or a reasonably compatible purpose if necessary. For more information on this please email us at In case we need to use your details for an unrelated new purpose we will let you know and explain the legal grounds for processing.

We may process your personal data without your knowledge or consent where this is required or permitted by law.


We may collect data about you by you providing the data directly to us (for example by filling in forms on our site or during live events or by you sending us emails).

We may automatically collect certain data from you as you use our website by using cookies and similar technologies. Please see our cookie policy for more details about this

We may receive data from third parties such as analytics providers such as Google*, advertising networks such as Facebook*, search information providers such as Google*, providers of technical, payment and delivery services, such as data brokers or aggregators. (* based outside the EU)

We may also receive data from publicly availably sources such as Companies House and the Electoral Register based inside the EU.


Our lawful ground of processing your personal data to send you marketing communications is either your consent or our legitimate interests (namely to grow our business).

Under the Privacy and Electronic Communications Regulations, we may send you marketing communications from us if
• you made a purchase or asked for information from us about our goods or services or
• you agreed to receive marketing communications
and in each case you have not opted out of receiving such communications since. Under these regulations, if you are a limited company, we may send you marketing emails without your consent. However you can still opt out of receiving marketing emails from us at any time.

Before we share your personal data with any third party for their own marketing purposes we will get your express consent.

You can ask us (or third parties) to stop sending you marketing messages at any by following the opt-out links on any marketing message sent to you or OR by emailing us at at any time.

If you opt out of receiving marketing communications this opt-out does not apply to personal data provided as a result of other transactions, such as purchases, warranty registrations etc. 


We may have to share your personal data with the parties set out below:

• Service providers who provide IT and system administration services.
• Professional advisers including lawyers, bankers, auditors and insurers.
• Government bodies that require us to report processing activities.
• Subcontractors or partners representing us to fulfil a virtual or onsite service.
• Third parties to whom we sell, transfer, or merge parts of our business or our assets. NB: We will not sell or provide your data to third parties for marketing purposes.
We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.


Countries outside of the European Economic Area (EEA) do not always offer the same levels of protection to your personal data, so European law has prohibited transfers of personal data outside of the EEA unless the transfer meets certain criteria.

Many of our third parties service providers are based outside the European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the EEA. This includes commonplace platforms such as Mailchimp for managing our emails, Dropbox or GoogleDrive for storing our company’s records and Xero for our accountancy software.

Whenever we transfer your personal data out of the EEA, we do our best to ensure a similar degree of security of data by ensuring at least one of the following safeguards is in place:

• We will only transfer your personal data to countries that the European Commission have approved as providing an adequate level of protection for personal data by; or
• Where we use certain service providers, we may use specific contracts or codes of conduct or certification mechanisms approved by the European Commission which give personal data the same protection it has in Europe; or
• If we use US-based providers that are part of EU-US Privacy Shield, we may transfer data to them, as they have equivalent safeguards in place.
If none of the above safeguards is available, we may request your explicit consent to the specific transfer. You will have the right to withdraw this consent at any time. 


We have put in place security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorisation. We also allow access to your personal data only to those employees, subcontractors and partners who have a business need to know such data. They will only process your personal data on our instructions and they must keep it confidential.

We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach if we are legally required to.


We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
When deciding what the correct time is to keep the data for we look at its amount, nature and sensitivity, potential risk of harm from unauthorised use or disclosure, the processing purposes, if these can be achieved by other means and legal requirements.

For tax purposes the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers.

For enquiries by email, phone or via the website we may keep your Contact details for upto 2 years from our last point of contact to touch base on how your project is developing and if / when you may require our services (in person or virtually) or products that you enquired about. You can ask to be removed from our prospect list by emailing us at at any time.

In some circumstances we may anonymise your personal data for research or statistical purposes in which case we may use this information indefinitely without further notice to you.


Under data protection laws you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.

You can see more about these rights at:
If you wish to exercise any of the rights set out above, please email us at
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive or refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you.

If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues ( We should be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.


This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.


You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see

Connect with me

Mobile 07914 612531

Visit my Houzz Profile

Ltd in London, UK on Houzz

Facebook Feed

3 weeks ago

Sortmyspace Ltd.

Professional organisers and declutterers love rising to a challenge but this was a whole new ball (or rather, quiz?) game for 4 members of APDO Association of Professional Declutterers & Organisers

Catch today's replay on Channel 5 to see how "The Legends of Stuff" fared taking on the UKs quizzing champions, the Eggheads with the welcoming The Jeremy Vine

What a blast! ♥️
... See MoreSee Less

View on Facebook

4 weeks ago

Sortmyspace Ltd.

When I think about #sustainability, it's not just sustaining the #environment. We need to look at our lives and how we can conserve our own energy and resources. Reflecting on our lifestyles and identifying our priorities helps us check that we're living within our means (whether that's financially, materially or energetically).

In turn, this helps us be the best humans we can each be and we can add most value to those around us.

Stephen Covey's analogy of the activities in our lives being ‘rocks in a jar’ can be a useful visual aide to help identify what's important in your life and therefore what you need to organise, in what order. He stresses we need to make sure there's enough space for your ‘big rocks’ (the important things) in your life before we fill our time up with the little bitty things (pebbles and sand) which can quickly fill up the jar.

So to round off National Organising Week and the theme of "Organising your Home for Sustainable Living", I invite you to check whether all the #busyness and commitments in your life are truly necessary. Are there things in your diary and responsibilities that no longer bring the enjoyment they once did? Are there things you do because you assume people expect you to (but maybe you've not challenged that assumption)? Are there any areas where you can simplify things to have a clearer head?

This is my own #achillesheel so I don't expect anyone to transform overnight. I find dealing with and changing the mental and emotional elements of our lives significantly harder than sorting out the physical objects that we surround ourselves with. But let's keep considering what's important and what perhaps, is not!

#sayno #nothankyou
... See MoreSee Less

View on Facebook

4 weeks ago

Sortmyspace Ltd.

Love your leftovers!

Research in 2018 by WRAP (the Waste and Resources Action Programme) showed we threw away 6.6 Mt of household #foodwaste in the UK. Whilst it's all too easy to blame the big corporations for this wastage, we can each do our part to minimise waste within our own households. As a further incentive, WRAP estimate the average UK household can save £500 each year by cutting food waste so it’s not just about positively contributing to the UK's waste reduction targets.

Top tips

1. Add any leftover vegetables to a sealed tub in the fridge until you can blitz with stock into a #luckydip soup. Solo household? Keep the tub in freezer til there's enough!
2. Organise the contents of your cupboards corralling like-with-like into containers that can be easily pulled down to the countertop in one manoeuvre. This helps you keep track of what's lurking at the back of the cupboard and prevents food from perishing.
3. Do a stocktake of all the food that is currently in your cupboards, freezer and fridge.
Draw up a meal plan for the coming week (or weeks) that start to use up existing ingredients to stay on top of perishable items.

... See MoreSee Less

View on Facebook

1 month ago

Sortmyspace Ltd.

Washing is one of those repetitive tasks we can’t avoid but let’s see if we can do our bit to help the environment by adding some organisational hacks into our laundry routines!

1. Don’t wash as often! Most modern clothing release plastic particles each time they’re washed so see what you can do to lighten the load. It’ll help you and Mother Earth!
Allocating everything a specific place to live reduces the chance of you using the #floordrobe as a filing system and then hastily clearing everything automatically into the washing machine to avoid making decisions (yes. we've all done it!)
Also create a zone within your bedroom or wardrobe for items of clothing that have been worn but aren't dirty enough to launder yet. You might not want these items muddled in with your totally clean clothes. Storing them clearly between wears means they won’t end up in the laundry basket as default.

2. Dry naturally: Factor in enough time for things to dry on a clothes airer or the outside line rather than automatically resorting to the tumble dryer. Reward yourself with something fun each time you successfully plan ahead to avoid using more energy and you're more likely to keep up the good habits.

3. Consider your laundry products' packaging: Try using eco eggs, refillable bottles of laundry detergent or washing to reduce the plastic generated dealing with our dirty clothes.

... See MoreSee Less

View on Facebook

1 month ago

Sortmyspace Ltd.

Today’s tip is more of a shift in mindset than making a physical adjustment to your home….

To get, and stay, organised you need to have a manageable amount of stuff to look after. That varies from person to person and depends on what makes them tick! It’s not our role as professional organisers to tell you to have just x CDs, y pairs of jeans or z books etc. And #minimalism isn’t meant to be an endurance test either leaving you feeling that you’re missing out. It’s about finding the #sweetspot for you.

And to find that, we will challenge you to reframe how you interact with your belongings such as:

Whenever you're tempted with something new, ask yourself if you really do need / want it?
Would you buy it if it wasn’t on sale?
Can you challenge yourself to sleep on it for a few nights… and if you still want it in 3 days time it might be worth the investment (you be amazed how much we immediately forget about after leaving the store!)

And finally, remember that when it comes to #freebies, there's still a cost to it. You need the space to store it and you're responsible for disposing of it once you've taken it from the retailer or exhibitor.

#sayno #nothankyou #mindfulconsumpton
#consumerhabits #shopping
... See MoreSee Less

View on Facebook